Changing your network password just got easier!

In recognition of some past challenges that users have experienced when changing their network passwords, Tech Support has introduced a new and more straightforward way of making password changes.

This replaces the previous process and is now the preferred approach when you have 1. forgotten your password or 2. your password has expired.

A video eLearning module is available to guide you through the initial set-up. You can locate this through Colart Academy here.

Go to this link to start the initial set up. We recommend that you bookmark this page on your browser.

Here are some key features of this process:

• It covers all Colart users whether you use Windows, Mac or Linux.

• You need to enter a series of personalised security questions which you can use to recover forgotten passwords.

• This process is not just for forgotten passwords. Use this to reinstate accounts that have expired by using your most recent password.

• You will receive email reminders when your password is due to expire, scheduled at 14, 3 and 1 day(s) before the password expiry date.

We hope this provides a more streamlined process for you. As always, our Tech Support team are available if you require any further guidance.

Dan Ruzzak

Head of Tech Support