Thank you to everyone who completed this year's employee engagement survey. The results have been collated, and the accompanying videos in English, French and Chinese (simplified) provide visual highlights of the key insights.
Please review the five slides that follow the videos for those interested in more detail.
On 10th June, I will be hosting the scheduled town hall meeting where we will dive deeper into the results. Be sure to attend this session which you can view on the day by clicking this link. Don't forget that the Q&A tab will be open, and we encourage your questions and comments.
... until then.
Jane Beeston
Chief People Officer
This slide provides a more in-depth overview of our five engagement questions with data extending across year ranges.
What is NPS?
Employee Net Promoter Score is a method built around the Net Promoter Score to measure employee loyalty. Amongst other things, it measures how willing employees are to recommend their workplace to their family or friends. We ask this across five key engagement questions to ensure we truly understand employee sentiment.
Promotors, Passives, Detractors
In simple terms
Promoters: The most satisfied employees, happy and motivated
Passives: These employees are content enough, but not passionate about the business
Detractors: Dissatisfied employees who wouldn’t recommend the company
With a basic understanding of NPS and Promotors, Passives and Detractors, you can now view this table that breaks the results down in more detail.
For clarity the sad face is a detractor, the straight lipped faced is a passive and the happy face is a promotor.
Are you curious to know the results of the region you work within?
This table provides this plus includes some supporting commentary. And, it doesn't end there. We will work with each region to interpret better and then act on the findings.
This timeline details our approach to actions and ensures we act on your sentiment and continue to engage and reengage with you in the future.
Really good to see that we are able to feedback to all employees so shortly after the survey; well done by team HR!
And really good as well to see that Northern Europe is the winner again, this year even in all 4 competitions!
Thanks for this Jane, I agree with Piet that it’s great to receive feedback so quickly after completion. Looking forward to the Town Hall on 10 June!
I would suggest that with the results we are seeing in Colart, we are ALL winners!
We appreciate everyone’s feedback and hope you are able to complete the open question in the link provided above
Great to highlight the results with a clear and captivating video in every languages! And good to see Colart continues to communicate with modern tools. Well done!
I am super proud to see the engagement of so many colart colleagues and of course the results speak for itself – thank you all for achieving such high standards in creating our culture of “feeling like a family and acting like a high performing team”!!
Even though I might have missed the competitive element and didn’t know we were striving for anything with this (other than asking our people what they think about Colart) I am really impressed with the great results. On that level I do see it as a win, because it means we are that employer people want to work for, see a future with and feel comfortable to contribute to as well as challenge if necessary. That is a result that I think can make all of us feel proud and as shared by the others, really good to have the results being shared so quickly after completion. I too look forward to the town hall to understand them even better.