1.

Give time and space to reflect on inclusion within your working week.

2.

Accept that you hold bias, stop and think on it before you act on it.

3.

Practice active listening so that communication is not merely sending and receiving information.

4.

Ask open questions so that you do not make assumptions about the support people need.

5.

Listen to people who know things you do not know as you do not have all the answers.

6.

Encourage and respect everyone’s individual right to express themselves in relation to their identity and culture.

7.

Always go one step further than ‘just enough’ when thinking about access and inclusion.

8.

Focus on collective goals; find a shared language for this.

9.

Celebrate where people speak up so that issues can be resolved with positive impacts

10.

Inspire a ‘no-fear’ culture and role model this at all times.