Employee Engagement Survey Results for 2024
Thank you to everyone who took part in this year's employee engagement survey!
83% of you took part and whilst this represents a slight drop on last year, it is still a very good return rate.
As per previous years we have collected and analysed the results through the lens of:
- Our People Culture
- Our Leadership Culture
- Our performance & service culture including our commitment to performance & development (progress review %)
- Our culture of community and inclusion
We further break down results against five demographic factors such as service, age, function, business unit and workplace - these factors help us to better understand the results. The platform developed last year on Power BI has been updated with the 2024 results and it is a really useful tool to enable business unit and function leaders to deep dive into the data for their teams. The local HR teams will again be promoting open discussions across mixed groups and more information will follow on these discussions locally.
In the meantime, please take a look at the Group results display through the charts below and if you have any questions, you can submit them via the comment box or please do email me directly (jane.beeston@colart.com)
We also tracked our commitment to Sustainability through the survey and Sara (CSIO) will be communicating on the results separately.
Thank you again for your participation in this survey and let's keep working together to make positive change.
Best regards,
Jane Beeston
Chief People Officer
For those seeking more detail ...
This slide gives a snapshot of how we are performing against key indicators over the years.
As you can see we have seen a slight drop in all indicators this year. The more significant drop in our Group NPS has been driven by responses received in France - something we will of course be exploring in more detail to understand the reasons why.
So, what is NPS?
It means Net Promoter Score and it is used to measure employee engagement. The main NPS question asks to what extent you are willing to recommend Colart as a place to work to your family or friends.
We then categorise the responses in the following:
Promotors, Passives, Detractors
In simple terms
Promoters: The most satisfied employees, happy and motivated
Passives: These employees are content enough, but not passionate about the business
Detractors: Dissatisfied employees who wouldn’t recommend the company
We have also used the NPS mechanism across six other engagement questions to ensure we truly understand employee sentiment.
What the 2024 results indicate is that whilst overall sentiment towards Colart remains relatively positive, motivation and engagement with the world of art leave room for improvement.
This table breaks the results down in more detail.
For clarity:
- the sad face is a detractor
- the straight lipped faced is a passive
- the happy face is a promotor.
Are you curious to know the results of the region you work within?
This table provides this plus includes some supporting commentary.
You will see that North America and Europe are well above our target NPS of +22 with the UK just below.
And, it doesn't end there. We will work with each region to interpret better and then act on the findings.
This timeline details the next steps that we are taking to better understand & explore the results.
Of course local conversations will be the most important so we can engage our people and build confidence in both Colart and the future.